April 28th, 2015
The parcel conundrum
The Royal Mail move to ask people if they mind having parcels delivered to their neighbours is the latest effort to solve a thorny issue. How can people conveniently get parcels delivered when most are at work all day?
It’s an experience almost all of us seem to share.
The swift, efficient world of online ordering meets the messy realities of the analogue world we actually live in. And it all seems to grind to a halt.
Richard Wilding is both a professor of logistics and supply chain management at Cranfield University and a victim of the parcel conundrum.
“We were expecting a gift to arrive, and the courier firm told us it had been delivered. We told them we hadn’t received anything, and the company said it had been delivered to a hedge. We haven’t got a hedge.”
Some weeks later the box was discovered, sure enough in a hedge, about half a mile away from his house.
How does this sort of thing happen? Part of the problem seems to be that individual drivers are rarely incentivised to successfully deliver a parcel first time.
Some companies even count a missed-delivery card through the door as a successful delivery when making claims about their performance.
But the missed-delivery problem costs money as well as infuriating customers. In the UK 12% of deliveries fail first time, costing the industry an estimated
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April 27th, 2015
Guided by relentless focus, we will constantly strive to implement the critical initiatives required to achieve our vision of being number one. In doing this, we will deliver operational excellence in every corner of the Company and meet or exceed our commitments to the many customers we serve. All of our long-term goals and short-term actions will be moulded by a set of core values that are shared by each and every member of the Buzzwholesale team.
www.buzzwholesale.co.uk
Check out the serious gadgets on offer, with all the best prices on the net……..
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December 1st, 2014
What’s your take on Christmas and the massive Shopping boom it brings……….



Tags: barclays #dhl #shopping #shoppingonline
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November 28th, 2014
parcel drop box warns of scammers
http://www.thewholesaleforums.co.uk/threads/scam-alert-unable-to-deliver-parcel-cards.218542/
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September 2nd, 2014
News
Royal Mail to launch Sunday parcel delivery trial this weekend
Tuesday, September 2nd, 2014
Royal Mail launches its new trial Sunday delivery service this weekend, for addresses in and around London.
The move aims to make it easier for online shoppers to receive their parcels if they
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September 2nd, 2014
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August 19th, 2014
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August 19th, 2014
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August 19th, 2014
‘Stuck on roof – sorry!’: Delivery firm forced to apologise after homeowner returns to find parcel wedged in guttering
- Driver left no explanation as to how package ended up 20ft above door
- The note said: ‘Today I called to deliver your parcel. Stuck on roof – sorry’
- Customer Benjamin Ward, from Hove, still has no idea how it got there
- Company myHermes has already sent a worker with a ladder to retrieve it
An online shopper has been left dumbfounded after a parcel he ordered was left wedged in his gutter – 20ft above his front door – by a bungling delivery company.
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